Following placing your order, you will receive a confirmation email from us. Due to some email privacy settings, this may be in your junk/spam folder .

If your order is still being processed and you need to change the shipping address please email us at admin@luxlabelandco.com.au with your order number and a request to change the shipping address.

If your order has already been shipped and we were not notified in time, please follow up with the shipping courier.

YES We do ! if you don't see an international rate in your checkout, please email us at admin@luxlabelandco.com.au so we can manually create an order for you

Our Turnaround time for all retail orders (PJ's) is 2 weeks before dispatch, due to high volumes

Our Turnaround time for all Wholesale items (UV and DTF ) is 3-5 days before dispatch

*Note that all DTF prints are printed in house and can take 1 week before dispatch due to high volumes

Any Pre order wait times will always be a guide , and will be available in the product pages .